I worked as Interaction Designer for Smart Community Lab in order to redesign the service of the clocking-in of FBK employees. We have collected data through interviews and usability tests. Then we defined the bases of the redesign interpreting the data following the approach of the grounded theory. The reason behind this inductive investigative process is to allow the researcher to remain open to concepts and relationships that emerge from the data, and not to remain excessively linked to their assumptions and pre-judgments. In this way we have explained the mental models of the users about the routine of the badge's daily clocking-in.
Based on the data collected, I started working on the user interface design.
